PRIVACY POLICY
DRIVE KL respects your privacy. This policy explains what personal information we collect when you interact with our service, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly when making a booking or contacting us, including your name, email address, phone number, date of birth, driving licence details, passport or identification number (for international renters) and payment information.
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, pages visited and referring URL, in order to operate and improve the site.
2. How We Use Your Information
Your information is used to confirm and manage your booking, verify your eligibility to rent, process payments and security deposits, respond to your inquiries, provide customer support, comply with legal obligations, and - where you have opted in - send you occasional service updates and offers. We do not use your data for automated decision-making that produces legal effects.
3. Data Security
We apply reasonable administrative, technical and physical safeguards to protect the personal information in our custody, including encrypted transmission of data submitted through this website and restricted access to booking records. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; if you believe your interaction with us is no longer secure, please contact us immediately.
4. Sharing Your Information
We do not sell your personal information. We share limited information only with trusted parties that support our service, including payment processors, insurance providers, vehicle tracking and telematics providers, and where required by law, government or regulatory authorities.
Where personal data is shared with third parties, we take reasonable steps to ensure it is handled in a manner consistent with this policy.
5. Your Rights
You may request access to the personal information we hold about you, ask us to correct information that is inaccurate, request deletion where we no longer need the data for the purposes it was collected, or withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us using the details below.
6. Cookies
Our website uses a small number of cookies and similar technologies to remember your preferences, keep the site secure, and understand how visitors use our pages. You can control or disable cookies through your browser settings; some parts of the website may not function correctly without them.
7. Contact Us
For any question about this policy or a request relating to your personal information, please contact us:
Email: Drivekl99@gmail.com
Phone / WhatsApp: +60 18-208 5875
Address: Mossaz Suites By MyKey, Kuala Lumpur
This page is maintained by DRIVE KL to answer common questions about our service. It is provided for information and does not constitute legal advice. For binding terms specific to your booking, please contact our concierge team.